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Privacy Policy
Your Privacy Matters to Us
We protect our customers and merchants' data with the highest standards of security and transparency
Last Updated: January 2025
Table of Contents
Introduction
We believe transparency and privacy are fundamental rights. This policy explains how we collect, organize, and maintain your personal information.
Data Collection
We collect the following data when you register and use our platform:
Personal Information
- Full Name
- Email Address
- Phone Number
- Address and Geographic Location
- Payment Data (encrypted)
Usage Data
- Browsing history and pages visited
- Products viewed or purchased
- Time and date of activities
- Device and browser type
- Your IP address
How We Use Your Data
We use your data to:
- Provide and support our services
- Improve your platform experience
- Comply with laws and regulations
- Prevent fraud and illegal activities
- Send important notifications (you can opt-out)
- Research and development
Data Protection
We use advanced security technologies:
- SSL/TLS encryption for all connections
- PBKDF2 encrypted passwords
- Firewalls and intrusion detection systems
- Limited access to sensitive data
- Regular security audits
- Secure backups
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and personal data
- Object to certain processing
- Transfer data to another service
- Withdraw consent at any time
Third Parties
We may share data with:
- Service providers (payments, email)
- Analytics and statistics partners
- Law enforcement (when required)
Data Retention
We retain data as long as necessary to provide services or comply with laws. You can request deletion at any time.
Compliance
- General Data Protection Regulation (GDPR)
- Tunisian Personal Data Protection Law
- International Security Standards
Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes via email.